How to Stay Safe When Dealing with Unexpected Requests

Handling them correctly is key to staying protected.

Types of Requests to Be Cautious Of

• Requests for payment
• Requests for personal information
• Requests to click links or download files
• Requests to take urgent action

How to Respond Safely

Do not act immediately
Take time to assess the situation.

Question the request
Ask whether it makes sense and whether it was expected.

Verify independently
Use official contact details, not those provided in the request.

Avoid sharing sensitive information
Only provide details when you are completely certain of legitimacy.

Building a Safe Habit

Treat unexpected requests as something to be checked, not trusted.

Stay in Control

You are never obligated to respond immediately. Taking time to verify is your strongest defence.