• CUSTOMER SUPPORT
  • 08000 123 456

Frequently Asked Questions

Ask us about Subscriptions

Frewquently Asked
Questions.

At Prevento, we understand that protecting yourself from scams can raise important questions—whether about how our service works, what to expect from our analysis, or how to use your verification tools effectively. This page has been designed to provide clear, straightforward answers to the most common questions from our subscribers and visitors. Whether you are new to Prevento or already using our services, you’ll find guidance here to help you better understand how to identify suspicious communications, use your account, and stay protected.
If you cannot find the answer you are looking for, our support team is always available to assist you.
  • 1.WHAT IS THE PREVENTO SUBSCRIPTION?

    The Prevento subscription gives you unlimited access to Prevento's expertise. Once subscribed, you can forward any suspicious letter, SMS or email for analysis. An experiences analyst will report back to you their findings, so you can make an informed decision. In addition, you will be given a code, a hyperlink and a QR code which can be given to anyone contacting you, as proof of your Prevento status. You will also be granted full access to our Public Forum, with tips and advice from other Prevento users.

  • 2.HOW MUCH DOES THE SUBSCRIPTION COST?

    The subscription costs as low as £25.50 per month when paid annually. Alternatively, a monthly payment option is also available for just £30.00. You may cancel your subscription at any time.

  • 3.HOW DOES THE ANALYSIS WORK?

    Analysis work on a case-by-case basis and the procedure will depend on the content and method provided for analysis. In every case, however, a professional option will be rendered regarding the legitimacy of the communication.

  • 4.WHAT CAN I SEND FOR ANALYSIS?

    Prevento accepts many form of communication for analysis, including Letters, Emails and Text messages. Please view our Terms of Service for inclusions and exceptions.

  • 5.WHERE DO I LEARN ABOUT COMMON SCAMS?

    Those subscribed to Prevento's service will receive periodic newsletters with information about common scams and tactics discovered recently. Additionally, our Articles section is a great resource.

Our goal is simple: to help people pause, verify, and act with confidence.